Your satisfaction and shopping experience is our main concern. If you have any problems with your item don't hesitate to get in touch with us. We offer a 30 day return policy on all of our products. A refund less shipping charges will be issued on any product returned new, unused, with all materials, parts, and accessories included within 30 days of the purchase date. All manufactures have a restocking fee of 25% on any returned product that does not have a defect. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges from the manufacturer or supplier for returning your item. Refunds will only be issued to the original credit card that you use when placing your order.
Even after I read the many bad reviews I decided to give this a try. I wasn't going to just let my tongue jack get rusty and broken. I know alot of you said it leaked and wasn't water resistant so I decided to use my waterproofing spray I use on family shoes on this cover. After a few crazy wind/rain storms it is staying dry. Hubby and I are happy with it.